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FAQ

Frequently Asked Questions

Have questions about our gas and heating services? We’ve got answers. If you don’t see what you’re looking for, contact our Gas Safe registered team at Garden Energy!

What services does Garden Energy provide?

We specialize in domestic gas solutions, including boiler installation, servicing, and repairs (natural gas and LPG), gas cookers, gas fires, gas pipework, gas safety certificates, heating systems, unvented cylinders, and air source heat pumps. Our services are available in Glasgow, Alloa, Fife, and surrounding areas. Visit our Services page for details.

How do I book a boiler installation or service?

You can book online through our Book Now page, where you’ll find a simple form to schedule your appointment. Alternatively, email us at info@gardenenergy.net to arrange a visit from our Gas Safe registered engineers.

Do you provide gas safety certificates for landlords?

Yes, we offer landlord gas safety certificates, annual checks, and Legionella risk assessments to ensure compliance and safety. All our work is certified by Gas Safe registered engineers. Book your appointment on our Gas Safety Certificates page.

How long does a boiler installation take?

Most boiler installations are completed within 1-2 days, depending on the complexity and type of system (e.g., natural gas or LPG). Our team in Glasgow, Alloa, and Fife will provide a timeline during your consultation. Contact us to discuss your needs.

Do you serve customers in other areas of the UK?

While our primary service areas are Glasgow, Alloa, Edinburgh, and Fife, we’re happy to discuss potential services for customers in other regions. Please contact us at info@gardenenergy.net to check availability for your location.

What are air source heat pumps, and why should I consider them?

Air source heat pumps use renewable heat sources to provide efficient heating and hot water, reducing energy bills and carbon footprints. They’re an eco-friendly alternative to traditional boilers. Learn more on our Blog or contact us for a consultation.

How much do your services cost?

We offer competitive pricing for all services, including boiler installation, repairs, and gas safety checks, and we will do our best to match or better any quote. Costs vary based on the job’s scope. Request a free quote via our Contact Form or call us for a personalized estimate.

Are your engineers Gas Safe registered?

Yes, all our engineers are fully Gas Safe registered, ensuring safe and professional installation, servicing, and repairs of gas appliances and systems.

How can I maintain my heating system for optimal performance?

Regular servicing (annually recommended) keeps your boiler, gas fires, or heating system running efficiently. We also offer tips on our Blog about maintaining gas appliances and adopting energy-efficient solutions like air source heat pumps. Book a service today

How do I contact Garden Energy?

Reach us via email at info@gardenenergy.net, or use our Contact Form. Follow us on Instagram (@gardenenergy01) or X for updates on services and energy-saving tips. We respond within 24 hours, 7 days a week.

Still have questions? Contact Garden Energy today to keep your home warm and efficient! Book Now!

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